CASA SOLVINO
Practical information
Your stay on the Costa Blanca starts here.
GOOD TO KNOW
Leave with peace of mind.
Any other questions? We are happy to help you personally.
Do I need to bring bed linen and towels?
Bed linen and towels are provided. A washing machine is also available.
Can I reach the penthouse without stairs?
The penthouse is reached by the entrance stairs. The roof terrace is also reached by stairs.
What facilities are available at the residence?
There is a swimming pool, a padel court, mini golf and a playground.
Can I use a parking space?
A reserved private underground parking space is available on request. Please contact us in advance. Maximum height is 2.15 m.
What are the check-in and check-out times?
You are welcome to check in from 2:00 PM on the day of arrival. On the day of departure, we ask that you check out by 10:00 AM.
Would you like to arrive earlier or leave later? Alternative times can be arranged in consultation with us. A surcharge of €15 applies for check-ins between 10:00 PM and 8:00 AM.
What is included in the rental price?
The rental price includes:
- Bed linen and towels.
- Water consumption and 80 kWh of electricity per week.
- Use of all the residence's communal facilities.
For electricity consumption exceeding 80 kWh per week, you pay €0.35 per additional kWh.
The final cleaning fee of €100 is payable on-site to the key holder. In addition, we require a refundable security deposit of €250.
What are the payment terms?
You pay a 25% deposit on the rental price within one week of signing the rental agreement. The remaining balance must be paid no later than six weeks before arrival.
The security deposit of €250 is payable no later than ten days before arrival. It will be refunded within ten days of your stay, subject to the terms of the rental agreement.
The final cleaning fee of €100 is payable on-site to the key holder.
In the event of late payment, you will receive a written reminder and be given seven calendar days to make the payment. If payment is not received, we may cancel the booking, and the cancellation terms will apply. All amounts due in advance, including the security deposit, must be paid in full prior to your stay.
What are the cancellation terms?
Do you need to cancel your stay? The following cancellation fees apply:
- More than 60 days before arrival: 25% of the total rental price.
- 60 to 31 days before arrival: 75% of the total rental price.
- 30 days or less before arrival: 100% of the total rental price.
Final cleaning and any optional costs are excluded from this calculation. If you have paid more than the applicable cancellation fees, we will refund the difference. The security deposit will be refunded in full, provided all other payment obligations have been met.
If we are forced to cancel the stay due to force majeure, we will work with you to find an alternative period. If this is not possible or desired, we will refund all amounts already paid to us. You will also receive a full refund if government measures or border closures make the stay legally impossible.
Cancellation for personal reasons is still subject to the cancellation terms. We therefore recommend taking out appropriate cancellation insurance. Full details of the terms and conditions can be found in the rental agreement.
How far away are the beach, shops, and restaurants?
La Mata Beach is located approximately 3 km from Casa Solvino. The Torrevieja promenade is about 3.5 km away.
Shops for your daily groceries are within walking distance.
Do I need a car while I'm there?
If you enjoy walking, you can get around quite a bit on foot. Shops for daily groceries are within walking distance.
However, we do recommend renting a car, especially if you want to explore the surrounding area. This makes it easy to reach the beaches, Torrevieja, and other nearby places.